Question 1

How do you use 4 Wheel Drive?

Accepted Answer

Below are videos for each vehicle  
TRD Pro 4 Runner: WIP

4 Runner SR5 Premium:

4 Runner SR5 : WIP

Sequoia: WIP

First Edition Land Cruiser: WIP

1958 Land Cruiser: WIP

Owners manual are in each vehicle as well

Question 2

Do I need to refuel the vehicle before returning it?

Accepted Answer

Yes, You’re responsible for returning the vehicle with the same amount of fuel it had when you picked it up. If you don’t, we will invoice you for reimbursement plus $10.00 Turo fee. 
We have pre-paid fuel option as an extra for all vehicles

Phillips 66 at 7680 Pena Blvd Ste B Denver, CO 80249 is that last gas station at DIA

Question 3

How do I change my reservation?

Accepted Answer

Flight delayed, traffic jam, or having a such a good time?

Navigate to the Turo App
Click on the reservation 
Request a time change. Some time requests are automatically approved and some will need to be approved by us. Turo app will tell you if there is a price increase before you hit submit.

If you have any questions please reach out!

Question 4

How do I get to the shuttle?

Accepted Answer

All passengers take a train to baggage claim. 
There are two sides of the baggage claim, the East Side (Blue) and West Side (Red) 
After picking up your baggage, you can proceed to

West Terminal 
Exit Door 504
Walk to Island 3 and turn left. You will see a ParkDIA Orange and Black Board. 
Shuttle run 5-7 minutes 
Click here to view a quick video guide on getting to the shuttle from the West Terminal

East Terminal 
Exit Door 513 
Walk to island 3 turn left. You will see a ParkDIA orange and black board. 
Shuttle runs every 5-7 minutes. 
Click here to view a quick video guide on getting to the shuttle from the East Terminal

Question 5

Do I need a ski rack?

Accepted Answer

If you are seating 4 people in a 4 Runner, then no you don't need a ski rack. You will need to use the pass through seating.

Do not put ski’s, snowboards, poles or gear on the side of the seat. This can scratch the vehicle and you will be charged for scratches.

Yes if you are seating 3 in a Land cruiser

Yes in you're staring 4 in the Sequoia

Question 6

Do I need Chains?

Accepted Answer

We do not provide chains, as their use can damage the vehicle's sensors and electrical components. All of our vehicles have the 4-wheel or AWD drive option available and suitable for winter conditions and meet Colorado Traction Law.
You can learn more about the law here: https://www.codot.gov/travel/winter-driving/tractionlaw
Our 4Runners, Sequoia, and Land Cruisers  equipped with top-rated three-peak rated snow tires.

Additionally, here’s an excellent resource from the Colorado government to help you prepare for safe travel in the area: https://www.cotrip.org/home

Frequently Asked Questions

Neo Adventures Rental FAQs

How do you use 4 Wheel Drive?

Do I need to refuel the vehicle before returning it?

How do I change my reservation?

How do I get to the shuttle?

Do I need a ski rack?

Do I need Chains?

In the Know & On the Go

ParkDIA ✈️

Rent on Turo 🚘